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Company Overview Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These...
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2 POSITIONS AVAILABLE - HOURS ARE 11 am to 8 pm OVERVIEW OF POSITION - Responds to customer s inquiries or complaints regarding company's products or services. RESPONSIBILITIES OF THIS POSITION CUSTOMER CARE Responsibility to Customer Provides customer assistance in a professional and friendly manner. Responds promptly to customers inquiries or complaints and provides updates until resolved. Fo...
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Technical support will be assigned to the technical area of customer service. They will explore and troubleshoot the customers' issues, usually over the phone, with utmost professionalism and courtesy. Technical support works with other members of the technical team and collaborates with them to solve customer problems. Responsibilities: Walk customers through the process of installing parts He...
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The fundamental purpose for this position is managing incoming calls, developing brand identity with new and existing customers as well as classifying and assessing customers' needs to achieve satisfaction. This position will be the front-line contact between the company and the customer. Must be positive and upbeat in all situations. Should follow daily procedures so that we fulfill our organi...
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Technical support will be assigned to the technical area of customer service. They will explore and troubleshoot the customers' issues, usually over the phone, with utmost professionalism and courtesy. Technical support works with other members of the technical team and collaborates with them to solve customer problems. Responsibilities: ??? Walk customers through the process of installing part...
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Job overview 1090 BROADWAY AVENUE BRASELTON, GA, 30517 SPECIFIC DUTIES: Responsible for competently responding to incoming, outgoing phone calls, pre-and post-delivery calls and email. Responsible for using My Service Center to create, maintain and resolve Customer Service issues. Responsible for maintaining an action driven To Do list and working the list to keep it current daily. Responsible ...
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